Can I send you a written message instead of calling?

Use the online scheduler: it has space to explain the fault in your own words, and that note travels with your appointment. There is no separate inbox or contact form to write to. For a question rather than a repair, phoning (872) 250-5505 is quickest, and someone picks up at any hour.

Will one $89 visit cover my range and my dishwasher?

Yes. That $89 is a trip charge, so it is not multiplied by the number of appliances. When the technician diagnoses your Viking range and your Viking dishwasher on one stop, you owe $89 once, and it is credited to whichever repairs you approve. Every repair is priced on its own once inspected; our pricing page lays out the rest.

I live just outside these seven neighborhoods. Is it worth calling?

Yes, ring and ask. The seven neighborhoods listed on our service area page are on our daily routes, while a nearby address depends on how that day's schedule looks. You will get a straight yes or no, because a visit we cannot reach is worse than no booking at all.

Do you repair appliances from brands other than Viking?

No. Viking is the only make on our van, so when you call, the useful detail is the model and serial from the data plate rather than the brand. Lakefront is independent and has no tie to Viking or to the Middleby Corporation. The FAQ page answers more questions of this kind.

Should I call you if I smell gas near my Viking?

Not first. Touch nothing, get every person out, and once outside phone 911 or your gas utility. When they have given the all-clear, ring us to book the appliance repair. Our emergency page also covers leaks, a fridge that has stopped cooling and other urgent trouble.

Information line, Contact

Phone line or booking page: getting Lakefront into your kitchen

Ring (872) 250-5505 and talk it through, or grab a visit slot online with no conversation at all. Either way you end up in the same place: a technician kneeling at your Viking, a proven fault, and a written price that waits for your yes.

(872) 250-5505 Book a visit

$89 per visit · phone 24/7 · visits 8 AM–6 PM daily

The whole contact sheet in one glance. The same numbers sit in our footer, on each page and in the structured data that search tools pull about the company, so you will never find two versions.

Number: (872) 250-5505
Online: Book a visit
Phone: 24/7 A person answers the line around the clock, weekends and holidays included
Visits: 8 AM–6 PM daily Technicians ride out every day of the week, with the first stop at 8 AM and the last visit finished by 6 PM
Visit: $89 one charge for the trip to your home, the same whether the technician checks one Viking or every Viking in the kitchen; it is credited in full toward the repair when you approve the work
Repair price: After diagnosis The repair price is set only after the technician has found the fault on site, and you approve it before any part goes in.
Neighborhoods: Lincoln Park, Lakeview, Wrigleyville, DePaul, Old Town, Bucktown, Wicker Park
Base: Chicago, IL 60614 Lincoln Park; no street address is published

Quick answer · first stop

What is the phone number for Lakefront Appliance Works?

Dial (872) 250-5505. That line is staffed 24/7 by a real person, holidays too, and it is the same line that schedules daytime house calls. A cold oven, a dishwasher puddle or a simple coverage question all go to that one number.

What happens after you reach out

Phone and online calendar feed one schedule. Below is the sequence from first contact to the moment your Viking is cooking, cooling or washing properly again.

Choose phone or calendar
Phoning suits you if you want to describe the trouble out loud or cannot tell which appliance is really at fault. The online calendar suits you when you already know what quit and would sooner tap through open slots at midnight. Here the Book button launches a scheduling panel right on top of this page; should your browser refuse that panel, the very same link loads the scheduler in a fresh tab.
Tell us about the Viking and the trouble
Expect four questions: which appliance, which model if the plate is readable, what it does wrong, and since when. A couple of sentences cover it. "Left front burner on our 48-inch Professional range ticks but never catches" gives a technician far more to work with than a long account of a bad week.
Agree on an arrival window
House calls happen seven days a week between 8 in the morning and 6 in the evening. If today's route still has room, a same-day window is yours; if it is full, you are offered the earliest opening that follows. Late-night callers still reach someone and still get booked, just into a daytime slot, because nobody is sent out overnight.
On-site diagnosis
Once inside, the technician checks the data plate for model and series, then runs tests until the fault is demonstrated rather than assumed. That trip comes to $89, charged once even when the range, its hood and the dishwasher next to it all get examined during the same stop.
A written estimate, then your decision
You see parts and labor for that exact repair on paper before anything is replaced. Where a part made by or for Viking can be had and suits the job, that is our choice; otherwise we suggest a compatible piece we have already vetted, and explain which one and why. Say yes, and we subtract the $89 from the repair; say no, and you pay only for that visit.
Repair, test run, payment
Frequently needed parts often ride along on the truck, so plenty of jobs finish on day one. If something must be ordered, we put a return trip on the calendar for its arrival day. With the new part fitted, the appliance runs a complete test cycle while you watch, and payment is collected once the work is finished.

If you smell gas

Smell gas? Skip this page for now

Gas odor around a Viking range, cooktop or outdoor grill calls for emergency responders first and a repair technician later. Leave the kitchen just as it is and get every person out.

Leave burner knobs, valves and light switches alone, along with anything else that might throw a spark.
Leave the house, bringing everyone with you, pets as well.
Make the call to 911 or the gas company only after you are outdoors and away from the house.
After responders say the home is safe, ring (872) 250-5505 to set up the repair. Other urgent situations are covered on our emergency page.

Where our visits go

Lakefront Appliance Works publishes a single address, Chicago, IL 60614, the ZIP code of Lincoln Park, since all of our work is done as house calls. Below are the seven Chicago neighborhoods on our daily routes. A note about parking or how to get into your building, given while booking, saves minutes for everyone.

Lincoln Park
Where we are based, from the streets around the Zoo to the Armitage and Halsted shopping blocks. Doorman building or service entrance? Mention it while booking. Lincoln Park page
Lakeview
Diversey up toward Irving Park, the Southport Corridor and the side streets by Belmont Harbor. Curb space is scarce, so a garage spot or loading zone is worth mentioning. Lakeview page
Wrigleyville
Clark Street and the blocks near the Addison Red Line station, where rehabbed older homes stand beside new builds. On days Wrigley Field is busy, a hint about the easiest way onto your block helps. Wrigleyville page
DePaul
Sheffield Historic District, the Wrightwood Neighbors blocks and the streets by the Fullerton CTA stop, with hundred-year-old greystones next to newer townhouses. DePaul page
Old Town
Wells Street, the area around Second City and the nearby brownstones and restored row houses. Kitchen upstairs or reached from the rear? Note it in your booking. Old Town page
Bucktown
Damen Avenue, Holstein Park and homes and lofts near the 606 Trail. If your loft building requires booking the freight elevator, flag that when you pick the window. Bucktown page
Wicker Park
The park itself, Division Street, Milwaukee Avenue and Hoyne Avenue. Say whether the technician should ring at the front, use the side gate or come up the alley. Wicker Park page

Quick answer · transfer

How can I schedule Viking appliance repair online in Chicago?

Tap any Book button on this site. A scheduling panel slides over the page; choose an arrival slot and type a line about your Viking and what it is doing. If the panel is blocked, that button loads the booking page in a separate tab instead. Each house call is $89, credited to any repair you approve.

Your ticket details: model, symptom, building

Nothing here is mandatory, and you will be booked regardless. Still, a minute of gathering usually means the correct part gets identified earlier, so the visit is more likely to finish with a running appliance instead of an order slip.

Model and serial, copied off the data plate. Cannot locate it? Photograph the appliance and any sticker you can see; the technician will track the plate down at the visit.
The fault in everyday language: what has stopped working, any noise, odor or error on the display, and whether it happens every time or only sometimes.
Roughly when it began and anything that happened around then, such as an outage, a heavy cleaning, a boil-over, a move or new cabinetry built around it.
Phone pictures or a short clip of the problem itself: the burner that refuses to light, water on the floor below the dishwasher, the panel while the fault shows.
Any other Viking you would like looked at. Because the $89 covers the trip rather than one machine, add that noisy hood fan to the list along with the fridge that has gone warm.
How to get in: parking, a doorman or manager who should know, a gate code, a freight elevator to reserve, and a phone that someone will answer on visit day.
Room to work. Clearing pots off the cooktop or unloading the dishwasher racks means testing can start as soon as the technician arrives.

Quick answer · last stop

When does Lakefront Appliance Works answer the phone?

Always. The phone is staffed 24/7, through weekends and holidays. House calls run seven days a week from 8 in the morning until 6 at night. Ring at 2 a.m. and your problem is written down and a daytime slot is held for you, though no one is dispatched overnight.

Before you board: contact questions

Can I send you a written message instead of calling?: Use the online scheduler: it has space to explain the fault in your own words, and that note travels with your appointment. There is no separate inbox or contact form to write to. For a question rather than a repair, phoning (872) 250-5505 is quickest, and someone picks up at any hour.
Will one $89 visit cover my range and my dishwasher?: Yes. That $89 is a trip charge, so it is not multiplied by the number of appliances. When the technician diagnoses your Viking range and your Viking dishwasher on one stop, you owe $89 once, and it is credited to whichever repairs you approve. Every repair is priced on its own once inspected; our pricing page lays out the rest.
I live just outside these seven neighborhoods. Is it worth calling?: Yes, ring and ask. The seven neighborhoods listed on our service area page are on our daily routes, while a nearby address depends on how that day's schedule looks. You will get a straight yes or no, because a visit we cannot reach is worse than no booking at all.
Do you repair appliances from brands other than Viking?: No. Viking is the only make on our van, so when you call, the useful detail is the model and serial from the data plate rather than the brand. Lakefront is independent and has no tie to Viking or to the Middleby Corporation. The FAQ page answers more questions of this kind.
Should I call you if I smell gas near my Viking?: Not first. Touch nothing, get every person out, and once outside phone 911 or your gas utility. When they have given the all-clear, ring us to book the appliance repair. Our emergency page also covers leaks, a fridge that has stopped cooling and other urgent trouble.